Let us help you remove household waste

Get your rubbish and any other waste removed from your home. Helpers can help safely dispose or remove any unwanted items

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Helper Services™ Pros can handle the waste/junk in your home and office

Vetted helpers with DBS checks and reference checks

GPS & Tracking so that you can keep up-to-date with your helper

Comunicate directly with your helper via SMS, Chat & Calls

Fully insured helpers whilst running your errands

Flat hourly fee + mileage 
- secure payment

Community driven-helpers are local people near you

I.D. Verified, Insured & Vetted Pros

Whether you need to get rid of old furniture, sofas or electrical appliances, Helpa connects you with local, experienced waste removal pros who can help.

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Cleaning : FAQs

We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.

We unfortunately do not accept cash or cheque payments.

You will see Realtime availability of waste removal pros in your local area. Some Pros may be available to collect your waste on the same day.
No, our team will collect loose waste. You do have a time allocation in your booking so ensure it can be collected in that time. We do all the lifting, removing and recycling of items. 

Yes. Assuming the items do not need to be dismantled we will collect and bring all items down. Please note our teams will need to wear the necessary footwear to protect their feet during lifting, so it may not always be possible to take off their shoes.

Yes, all our waste removal Pros are licensed by the Environment Agency. We ensure that all Pros have a valid license when they join our platform. We carry out ongoing checks to ensure compliance.
 
You do not need to be home for your collection. We encourage customers to leave their items outside and the team will collect. We can add any comments to.  your booking to give the team access info, like “open the gate at the side and the waste is at the side of the house”. If leaving on the road it is sometimes useful to inform your neighbours so they know the waste will be removed. You can add a note to the waste with Helpa’s name and your reference so you do not get any fines from the council if left outside on the road.
We ask all waste to be bagged ideally. This allows for a swifter cleaner removal. For bulky items please ensure the access areas are cleared to allow the team to navigate and remove items without causing damage. Not ideal to have a kids bike in the hallway for example.

We accept all bulky non hazardous waste. E.g furniture, general rubbish from a loft clear-out, house move, packaging etc. We accept all electrical waste (WEEE waste). Paint and other associated items are charged separately, you will be asked before checking out, so don’t worry it wont get missed.

You can rearrange up to to 24 hours in advance free of charge. Please note cancellations on the same day carry a £40 plus vat fee. This is because the team could be on the way or allocated to the job and mapped into a route – the smart stuff we do to cut carbon emissions. You can do this in your account or by calling our friendly customer services team.

Book In 4 Easy Steps

1. Select Service

Enter your location. Your will see a list of available services & prices. Select the service you require.

2. Choose Pro

A list of nearby & available Pros will appear. View profiles and book a slot on your chosen Pros Calendar.

3. Booking

Your booking is instantly confirmed. Connect &; communicate with the Pro via SMS, Call or Chat.

4. Your Pro arrives

Your local Pro will show up & get the job done!. Review & rate the Pro. We securely take care of payment.

100% Satisfaction Guarantee

Your complete satisfaction is our ultimate quality benchmark. That’s why every Helpa™ service is assured with our 100% Happiness Guarantee. 
This means that if you are in any way dissatisfied with your service, we will have it amended for you – completely free!

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